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QT-Series

An Evening with Telephone Doctor, Nancy Friedman

Dr. Marty McDermott February 17, 2022 58


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Nancy Friedman


Today, we are going to have a conversation on the 4cs of communication
– Covid, Civility, Culture, and Customers.

Nancy is an expert on customer service, communication skills, and sales. Nancy Friedman is a sought-after keynote customer service speaker at annual conferences, franchise and corporate meetings – both large and small. Her programs are inspiring, motivational, and entertaining creating a memorable session all attendees can use immediately and forever. Fun, distinctive, fast-paced, and energy-filled, this customer service speaker’s fast wit and laugh-out-loud audience participation have everyone wanting more. Labeled a “don’t miss” session, Nancy always delivers the ‘goods.  

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