An Evening with Telephone Doctor, Nancy Friedman

Today, we are going to have a conversation on the 4cs of communication
– Covid, Civility, Culture, and Customers.

Nancy is an expert in customer service, communication skills, and sales. Nancy Friedman is a sought-after keynote customer service speaker at annual conferences, franchise and corporate meetings – both large and small. Her programs are inspiring, motivational, and entertaining creating a memorable session all attendees can use immediately and forever. Fun, distinctive, fast-paced, and energy-filled, this customer service speaker’s fast wit and laugh-out-loud audience participation have everyone wanting more. Labeled a “don’t miss” session, Nancy always delivers the ‘goods.  

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Tagged as: Communication, Company Culture, culture, Customer Service, Sales, Communication Skills, 4cs, Customers, Civility, Covid.